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Shop Foreman in Orlando at Tuffy

Date Posted: 6/18/2018

Job Snapshot

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Job Description


* Responsible for helping the Service Manager maintain Tuffy Auto Service Center with efficient, high-quality automobile technical services and maximum Customer service.

* Creative, in the development of sales generating programs within the Service Center including aggressive prospecting for new commercial and fleet accounts.

* Coordinates the activities of auto service personnel (e.g., technicians).

* Monitors turnaround of work in and out of the shop. Insures that all carryovers and appointment work are properly handled each morning. Pays special attention to efficient turn around of work in the bays and adjusts back shop Employees' workload as necessary to achieve desired turnaround times.

* Performs thorough and accurate inspections on vehicles in the Service Center during the course of each day. Completes the inspection form for every car inspected. Ensures that technicians are properly using the inspection forms on all vehicles. Each inspection performed must include, but is not limited to, brakes (drums, rotors, linings, disc pads, cylinders, calipers, seals, bearings, hoses, lines); suspension systems (alignments, pit-man arm bushings, shocks, struts, idler arm, tie rod end, ball joints); other items as time permits, such as battery cables, fluids, belts, hoses, headlights, wiper blades, muffler(s) and exhaust pipe(s).

* Pays particular attention to making adequate comments on inspection form so information can be effectively communicated to the Customer regarding those areas needing attention on his car.

* Coordinates general maintenance and maintains housekeeping and safety standards in the back shop. Has the primary responsibility to assure that the back shop is thoroughly cleaned at the end of each working day.

* Conforms to company procedures related to safety requirements.

* Protects Company Assets against shrinkage through tight controls.

* Ensures that equipment is not abused or neglected.

* Conforms to Tuffy policy to recommend only those parts and services legitimately needed by the Customer.

*Performs other duties as assigned or as necessary. 

Job Requirements

  • High School Diploma or GED. Technical Degree preferred.

  • Current driver's license.

  • Minimum 5 years of experience with vehicle repairs.

  • Ability to relate well with customers and to explain needed repairs in a friendly, non-technical manner.

  • Ability to repair vehicles independently, while also having experience working well in a team environment.

  • Track record of high personal productivity.

  • Knowledge of, and adherence to, safety and environmental standards for repair facilities.

  • Experience using shop equipment  etc.